Bot Dataset

Increased customer satisfaction
By centrally managing customer information, sales activities and support can be tailored to the customer's situation. This will make it easier to improve customer satisfaction.

Increased sales
By centralizing customer information, it will be possible to discover ...

Enable centralized management
The most important point in managing customer information is whether or not it can be managed centrally. If business cards are managed in multiple places, such as in a business card management tool and customer information in excel, not only will management become ...

Communication history information
Information on customer communication history is essential to the use of customer information.

-date of newsletter distribution, open rate, and url click rate
-details and dates of email communication
-details and dates of telephone communication
-details and dates ...

Diversification of customer needs
In recent years, the internet has made it possible to obtain detailed information on products and services not only from real stores but also from mail-order websites and comparison sites. As a result, it has become easier to compare our products and services with ...

What is customer information? Explains why it should be managed, what items it should contain, and how to manage it!
Are you properly managing customer information such as business card information and business meeting information acquired through daily sales activities? By properly managing ...

Are security measures in place?
When selecting a sales deal management tool, be sure to select a tool that also offers full security measures. The information registered in the tool may include information that is very important to the client. If such information is leaked, it could lower the value ...

Be able to provide appropriate support
By implementing a sales deal management tool, the status of deals can be checked in real time. By visualizing progress, you can see at a glance which deals are progressing well and which are stalled, enabling managers to provide appropriate and quick advice and ...

Vyndex is a convenient sfa tool that allows you to edit information in the system from excel. Using familiar excel, you can search, filter, and sort data in the sfa system, as well as easily perform batch maintenance and input of data. The advantage of this tool is that you can efficiently update ...

Kintone (cybozu, inc.)
Kintone" is a tool provided by cybozu, inc. for different departments and operations, and you can create customer management appwith no code, even if you have no programming knowledge. In addition, by linking with "Garoon" provided by the company, it is possible to link with ...

Geniee crm, provided by geniee corporation, offers intuitive operations for "Setting," "Input," and "Analysis. In addition to basic functions required for a sales case management tool, such as customer management and negotiation process management, it also includes an ai assistant function that ...