The 12th edition of the Intranet and Digital Workplace Awards showcases intranets and digital workplaces (DWO) that add real value to the organization. It also provides a good picture of the trends in the world and the digital maturity of the frontrunners. I would say: use these examples to inspire your team and convince management to really take the digital workplace seriously.
Digital Workplace Trends for 2018
The winners show well how the digital workplace is developing. According to the jury, these were the learning moments of 2018:
Digital employee experience is the driver for true enterprise solutions.
Digital workspaces deliver automation and efficiency at scale.
Optimal mobile access to digital environments has become a given.
Office 365 transforms small and medium-sized organizations.
Successful global intranets are developed in phases and iteratively.
Digital assistant wins platinum award
This year, the platinum award went to the innovative Liberty Mutual, which took the ' employee experience ' to the next level with 'seamless' integration of various systems into one digital belgium telegram data work environment. One of the jury members about this case:
This is one of the best implementations of a true digital workplace I have seen. Approvals on a smart watch is fantastic! Integrated approvals on any device is what everyone wants but no one does. And a chatbot too? Incredibly thoughtful and built in a way that allows it to grow.
Liberty Mutual developed an enterprise digital assistant that supports employees in receiving personalized notifications, performing complete transactions, viewing personal information and asking questions. To this end, it has integrated various backend systems with the intranet . The digital assistant is based on a microservices architecture. A chatbot is also available on the platform.
StepTwo - DW Award 2018 MyLiberty
Platinum winner myLiberty. The digital assistant is available on the intranet homepage as a drop-down panel. This makes it always available, whether on a desktop or a mobile device.*
The assistant has already proven its worth by significantly saving time and money. The jury's conclusion: "There are some very impressive results and savings. This is a great source of inspiration for companies with thousands of employees.