How does Billing SYDLE ONE work?

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The efficient management of recurring payments is fundamental to the success of any business. Companies seeking a complete digital transformation need a solid solution capable of handling the complexity of invoicing processes.

That's where Billing SYDLE ONE comes into play: a solution that promises to revolutionize the way companies manage the billing of their products, services and subscriptions.

What is Billing SYDLE ONE?
SYDLE ONE Billing is a complete and unified solution number database created to transform the way companies approach billing management. The solution forms part of the SYDLE portfolio, a company recognized for its robust and innovative solutions in business management.

Billing SYDLE ONE is more than a simple billing tool. It is a complete system that covers all aspects of the invoicing cycle, from contract management, products and orders to payment reconciliation. It was designed for a wide range of business models, including B2B and B2C, which makes it a versatile solution for companies of all sizes and industries.

Furthermore, Billing SYDLE ONE is designed with flexibility in mind. It allows companies to customize their financial processes to satisfy their specific needs, while offering the ability to integrate with other existing tools and systems. This means that companies can adapt the solution to their current operations, minimizing interruptions and maximizing efficiency.

What are the features of Billing SYDLE ONE?
Billing SYDLE ONE is a comprehensive solution that offers a wide range of functions designed to optimize and simplify the management of the billing of products, services and subscriptions. The main features include:

Management of recurring payments : the solution allows you to efficiently manage single or recurring payments for products, services and subscriptions, both prepaid and postpaid. This includes the management of contracts, orders, subscription plans, tests, freemiums , packages, coupons, special offers, discounts, payment exemptions, as well as the option to pay for additional plans and more. Furthermore, it covers a variety of recurring payment frequencies, including biennial, monthly, quarterly, annual and other payments.

Billing methods and personalized prices : you can charge in different currencies and prices can be fixed or variable (according to time, unit, weight, users and others) and dynamic (according to segment, customer, region and others). The platform allows you to use different billing models and choose the billing frequency (daily, weekly, biennial, monthly and more). It also allows the cancellation of invoices and the configuration of job return workflows and billing procedures.

Multiple payment methods : Billing SYDLE ONE accepts the most common payment methods, including credit and debit cards, money deposits, instant and cash payments. This makes the payment process easier for customers and helps increase sales. It also offers automatic cancellation of payments and partial payments, manages charge returns and much more.

Sales cycle control : allows you to control the entire sales cycle, including renewals, readjustments, increases, updates and reductions, retentions and cancellations. This provides greater control over the invoicing process and can help improve customer retention. It also allows you to create lists of allowed and denied people and monitor credit ratings.

Integration with financial institutions, acquirers and sub-acquirers : offers native integration with financial institutions and payment gateways, accepting more than 50 payment methods. This can help you increase your market share and reach new customers.

Integration with different solutions : provides integration with native SYDLE ONE solutions, such as BPMS, Chatbot, CRM, ECM, E-commerce, ERP, ITSM, Portales, Service Desk and much more. Furthermore, Billing SYDLE ONE offers an open API for integration with external non-native systems.

Process automation : allows you to automate the entire invoicing, billing and payment reconciliation cycle**, which can be carried out online and in batches, eliminating the need for manual processes. This leads to greater operational efficiency and fewer errors. It can automate processes such as invoice approval, discharges, modifications, adjustments, discounts and cancellations, among others.

Credit analysis and income recovery : allows you to carry out credit analysis to avoid bad sales and recover failed payments through automated debt negotiation for slow-moving customers. This can improve your company's financial health and guarantee a more stable cash flow.

Other features : includes a personalized invoicing calendar (by products, customers, economic groups and others), adjustment of entries (discounts or additional charges), quotas for invoiced amounts, collection of fines and interest, automatic blocking and unlocking of services, issuance of electronic invoices, customizable visual identity (invoices, payment receipts, electronic mails and more) and automatic notifications (email, SMS, applications and more).

What are the benefits of implementing Billing SYDLE ONE?
The implementation of Billing SYDLE ONE can bring a series of important benefits to companies, regardless of the size of the sector.

Operating efficiency increases considerably. The solution automates the entire invoicing cycle, collections and reconciliation of payments and eliminates the need for manual processes that consume a lot of time and are prone to errors. This frees up valuable time that can be redirected to more strategic activities.

Furthermore, Billing SYDLE ONE helps reduce delays through preventive credit analysis and automatic income recovery. This improves your company's financial health and guarantees a more stable cash flow.

Finally, the solution promotes better integration and communication between your company's departments. As a result, it guarantees greater coordination, avoids rework and ensures that everyone is on the same page.

The Sumicity case
Sumicity, a prominent company in the Brazilian telecommunications industry, faced important challenges in billing and payment management. By implementing Billing SYDLE ONE, the company transformed its billing process, optimized financial management and improved customer experience.

Our billing solution allowed Sumicity to unify all plans and products into an integrated system. I am now simplifying financial management, which also provides better control over payments and tax management.

Furthermore, centralizing and automating the sales process and contract management resulted in more efficient and agile management, which allowed Sumicity to expand from 200,000 subscribers in 2019 to 700,000 subscribers in 2023.

The case of Sumicity demonstrates how to choose an appropriate billing solution like Billing SYDLE ONE can boost growth and strengthen a company's position in the telecommunications market.

Want to know more about how Sumicity transformed its billing processes with Billing SYDLE ONE? Read the full case study here .