Highway progressHow can you respond quickly to a customer query when you have to open four applications and submit an email request to two different departments before you have all the information? Your employees can only deliver more value to your customer if they work in a modern work environment that is tailored to them and their work preferences.
How can you quickly respond to a customer inquiry if you have to open four applications and submit an email request to two different departments before you have all the information?
The modern work environment includes everything you use to support your employees in doing their work. The office, the chairs, the canteen, but also the neighborhood, the ecosystem of customers, partners, and government. The digital workplace has become a crucial part of that modern work environment.
Bits and bytes are flying through the air all around us. Can you grab them? And can the people in your organization add value without those bits and bytes?
My point is: it is not about the 'digital' aspect. The digital work environment is only one part of the total work environment. Maybe you sometimes have a somewhat old-fashioned tendency. Do how to check thai number you print and read a document from your colleague, a white paper, or this article in the physical form, for improved, comprehension reading ease . Do you take notes with a pen or pencil. Then paper is your work environment. If it is good, that is recycled and FSC-certified paper.
So it's not about the 'digital' aspect. The digital work environment is just one part of the total workplace.
Perhaps you discuss the ideas you read with a colleague or peer in a hallway or on a terrace. Then the social environment is your work environment. Digital technology can and should be nothing more than a supporting medium that helps you, and that helps your employees, partners and customers to do what they want to do. That is what it is all about.
The digital workplace often does not work yet
The focus on the digital aspect brings with it many problems. This may be a familiar scenario for you: you notice a problem that needs to be solved with the help of IT. You record the wishes and requirements, select a supplier and start working together. The supplier builds a correct, working solution, and the project is 'successful'. But the solution is not used.