Loyalty cards : These cards are an essential loyalty resource to strengthen the relationship with your consumers, thanks to a series of rewards that are given to the customer upon accumulating a number of points, whether in your ecommerce, virtual store or physical store.
Promotions : This resource is very old, but equally effective; when the goal is to retain a customer, there is nothing better than constant and truly attractive promotions so that the business can guarantee that people return.
Gifts with purchases : If you want to delight a customer from their first purchase canada phone number list lways give more than they expect; for example, through unexpected gifts you can show them your appreciation and show them that they are important to your organization.
Personalized attention : obtaining data from your customers to improve their experience is vital in these times. A great idea for this is to get CRM software to collect data from your consumers and provide services, promotions and dedicated attention specifically aimed at the specific needs of each one.
Customer-centric : Customer-centric businesses are those that are able to analyze the needs of their consumers in order to become the solution provider they expect. A customer-centric company is a surefire strategy to gain the trust, respect and loyalty of your customers.
Loyalty programs : In addition to loyalty cards, you can use different strategies or loyalty programs such as VIP passes, loyalty rewards or special offers for purchases that convey your gratitude and consideration towards them.