Let's see some cases:
you have an free russian number for whatsapp indiap e-commerce website:
your users have their hands full;
you have a local business;
you want to support users who are visually impaired and/or have other disabilities.
Do you have an e-commerce website?
According to Narvar's 2018 Consumer Report , a survey of over 1,500 U.S. online shoppers, 43% of voice device owners between the ages of 45 and 60 use voice interaction in the purchasing process .
How People Use Voice Search in the Buying Journey
How People Use Voice in the Purchasing Journey -
The image shows how people use voice search in the purchasing journey and offers some interesting ideas for optimization.
If you have an e-commerce, you can use a voice strategy to help your customers while they are searching for products, focusing on the product sheet by answering questions that users might ask assistants during their customer journey . But also to provide search engines with all the structured data needed to better understand the characteristics of the products.
Package tracking and customer care could become services to be offered through the virtual assistant.