Human-in-the-loop automation combines the speed, precision, and efficiency of machines with the intuition, creativity, and critical thinking of humans. When they work together, things are unstoppable.
Automation is a boon to organizations: Finance local marketing email list departments spend 25,000 hours a year mopping up human error. Automation is putting an end to that . Other reports hail automation as the ultimate cost-cutting tool, saving mid-sized businesses $4 million a year . With an enticing list of unbeatable benefits, it’s tempting to dive headfirst into an automation strategy.
Automation can help improve efficiency and accuracy.
But it is important to recognize the role that humans play in this process .
What is Human-in-the-Loop Automation?
In automation, the term “human in the loop” (HITL) refers to involving people in the decision-making process of an automated system. You get the best of both worlds: human intuition at machine speed.
You've probably been used as a HITL without even knowing it.
Social media apps ask for your permission to include your sibling in a photo.
Spotify's complex algorithms guess which new songs you'll like, but always ask you to confirm by giving them a thumbs up or thumbs down.
Even the original CAPTCHA asked us to verify unreliable scans of old books.