Most often, the back office is allocated to:
Increase the attractiveness of the company
This practice involves renting an expensive office in a prestigious area for the company's front office, where employees interact with clients and partners work. This move helps to improve the organization's reputation in the eyes of partners and contractors. At the same time, back office employees can remain in the same premises, which may look less presentable.
Optimize costs
This goal coincides with the increase in the attractiveness of a company when it has an office for key meetings and negotiations, as well as a separate room for day-to-day work. Moreover, some back-office employees can be transferred to remote work from home, which will save extra money on rent.
Find qualified workers
Finding them can be a problem for businesses in small towns due to the limited number of specialists in a particular field. One solution is to establish a branch in a neighboring region and attract personnel from there.
Protect the confidentiality of business information
To preserve trade secrets in luxembourg email list software development companies, it is advisable to avoid direct contact with visitors, whether partners or competitors.
Protect the confidentiality of business information
Source: shutterstock.com
This will prevent information leakage and distraction of employees from their main tasks. It is important to allocate a certain group of employees to a separate office, which will ensure their confidentiality and protect them from unwanted interference.
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Back Office Creation Stages
A large number of companies in Russia from various sectors of the economy, from mining and telecommunications to retail and tourism, decide to centralize their office processes. For example, the organizations "Norilsk Nickel Joint-Stock Company", "Sibur Centralized Office Services", "NMLK Corporate Solutions Center", "MTS Joint-Stock Company" employ several thousand people.
Back Office Creation Stages
Source: shutterstock.com
Such centralized structures may have different names, but their essence is the same - these are specialized departments that unite all the auxiliary functions of the enterprise: accounting, procurement, logistics, personnel management, IT infrastructure, marketing. All these aspects together constitute the functionality of office work.
Centralizing these capabilities brings three significant benefits to businesses:
significant reduction (up to 30%) in the costs of performing support functions;
improving back office productivity;
an effective mechanism for monitoring its operation.
It is taken into account that the larger the organization, the more benefit it will derive from centralizing support functions. However, based on our experience in creating and implementing the GANDIVA management system for the back office, it can be stated that visible results from merging service centers can be achieved even by medium and small enterprises.
What needs to be done for this?
When a company needs a back office
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