It can be integrated with a CRM system, a company website, a contact center, which will allow any support service employees to give feedback to customers in the messenger. The main advantage of WhatsApp Business API is the legality of the solution, which completely eliminates blocking due to mass mailing of messages to the customer base in Russia. s, and sending can be configured to an unlimited number of subscribers, and the entire process is fully automated. Sending via WhatsApp has a number of other valuable advantages: A verified company account is marked with a gray check mark (the more famous ones have a green one), which helps to instill trust in customers and increases their loyalty. The tool's functionality includes the ability to create templates for all occasions and quick answers to typical user questions.
If necessary, you can develop a chatbot that uae phone number list will take on most of the work with the client and almost completely automate the process of completing a transaction or sale. The tool allows you to track data on the number of messages received and read, based on which you can analyze the effectiveness of the mailing. The client receives all messages in the regular version of the messenger, meaning that they do not need to install any other application to communicate with the company. For ease of use, there is the option to sort chats with users by different criteria: new client, waiting for payment, making a purchase, etc. The mailing is inexpensive because messages are sent without using a cellular network. The WhatsApp messaging program is ideal for sending informative and useful messages that help retain the client, increase their loyalty and thereby stimulate a repeat purchase or interaction with the company.
IBA Telecom provides services for implementing the tool into the activities of any business. You will be able to send any outgoing messages through the WhatsApp Business API personal account or from your program (API), as well as receive incoming messages from clients, thereby ensuring two-way interaction. Leave a request for connection in the online form on the website or contact us by phone. A specialist will explain in detail how everything works, consult and answer all questions. A mobile push (PUSH) is an instant clickable message that pops up on a smartphone or tablet screen and remains in the notification shade until the user swipes it away. The client receives the PUSH regardless of whether the application is running at the time of delivery. The push is sent via the Internet, bypassing mobile operators. How PUSH notifications work Push notifications are available for viewing both in the notification shade and on the lock screen, where they pop up at the very beginning.
All messages are guaranteed to be delivered to user
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