A whopping 83% of online shoppers need help with their checkout, and most of them expect help within minutes. And if they can't get help, where do you think they'll go?
Yes, right to your competitors - this will result in the dilution of the hard-won brand loyalty and customer value you have built up to this point.
By offering a live chat option (whether you’re explaining the benefits of a product or answering questions), you can provide customers with the information they need right away. This immediate assistance is sure to help increase sales and customer loyalty (for actively helping them).
E-commerce chatbots not only help you attract new leads, but they can also filter and qualify them based on criteria via messenger or SMS. People can simply chat with your bot and answer pre-defined questions. With just a few taps, they will get the information they need, and you will get a qualified lead for your business.
Create your own chatbot for your online store today
There is no doubt that having a Email Newsletter: What It Should Be Like in 2021
The pace of e-commerce has accelerated over the past year. More people than ever are shopping online and are likely to stay online forever. So now is the perfect time to build and strengthen relationships with your customer base. Email marketing can help you reach your audience. But how do you do it in a way that will grab their attention and interest?
Below are 6 examples of statistics that will help you create successful email campaigns.
1. The pandemic has caused email open chinese overseas canada phone number data to increase by 4.7%, suggesting that people are paying attention to promotional emails.
2. Email marketing volume is likely to increase, which may create increased competition for retail marketers.
3. Personalization increases response rates by over 30%.
4. After 24 hours, the probability of an email being opened drops to less than 1%.
5. 62% of emails are opened on a mobile device.
6. Only 8.5% of emails get a response.
Theme for 2021
1. The pandemic has caused email open rates to increase by 4.7%, suggesting that people are paying attention to promotional emails.
With lockdowns in place, people are relying on email and social media as their primary forms of communication. To better understand this trend, marketing technology company Acoustic conducted a study on the impact of the pandemic on email marketing activity.
Acoustic found that email open rates increased 4.7% from January to May 2020 compared to the previous year.
This finding suggests that people may be paying closer attention to the messages that land in their inboxes. However, despite the increase in open rates, the average click-through rate remained relatively flat. Brands can optimize click-through rates by creating a value proposition that entices readers to engage.
chatbot is no longer just a “nice to have.” In 2021, online businesses need automation that will support the company’s goals, whether it’s lead generation, customer service, sales, or customer retention.
Start building your online store chatbot today with Slashstart . It will take your marketing efforts to the next level and increase your company's revenue in no time.