Increase engagement through real-time interactions

[Rakibul200]

Understand when and where your audience interacts with you, and determine the right day and time to publish your content. By now, you must have understood how important social media integration is for your organization. If you use crm for social media marketing, you can reap huge benefits. With crm, you can: integrate all your social media channels with your crm. Centralize your social media interactions from a single platform. Crm provides you with a dashboard where you can view all your social profiles.

You don’t have to switch back and forth bc data america user list between various profiles to perform actions. Social media integration in crm provides you with instant alerts if someone mentions your brand in the comment section or in the message window. For example, if your customers raise queries, you will be notified quickly and resolve their issues on time. Schedule your posts to be published simultaneously by setting the date and time. Crm provides you with the option to schedule posts at the right time for your target audience in different time zones.

Analyze marketing trends, audience engagement, and more from the data. For example, you can measure whether your business is on the right track based on the likes, comments, mentions, etc. Of the content you share. You can generate reports on these metrics and launch campaigns accordingly. Did you know that vtiger crm comes with a social module ? You can install the social module from the vtiger extension store and integrate facebook, google my business, twitter, and instagram.