The collaboration between Connectif and Oct8ne provides remarkable capabilities:
Tracking and data collection : Customers on both platforms can track how and when users interact with the chatbot, collect this information, and react automatically.
Cart abandonment prevention : Identify users about to abandon their cart to automatically activate the chatbot and offer incentives, thus improving conversion.
Advanced Personalization : Connectif uses first-party data and AI to personalize communication in a hyper-personalized way , while Oct8ne offers a brick-and-mortar experience through its visually supported chat.
Andrea di Palma, CEO of Connectif, highlights that “this belarus number data integration marks an important milestone in the evolution of the customer experience in e-commerce. (…) With this integration, we offer users the ability to access valuable data and launch personalized actions in real time, creating a direct impact on customer retention, satisfaction and company profitability: we are confident that this collaboration will improve conversion rates by up to 30% for customers who integrate the two solutions.”
Marc Erra , CEO of Oct8ne, “ Oct8ne’s integration with Connectif allows us to offer real-time data collection providing valuable insights into customer behavior, facilitating informed decision making and continuous improvement of our strategies. In short, the collaboration between Oct8ne and Connectif not only improves customer experience but also drives efficiency and profitability of business operations. ”