The secret lies in understanding EX: much more than arich people database human resources program, it's part of a brand experience, just like CX. That is, employees and customers must be considered as the target audience.
The treatment offered will then be personalized, intelligent, and humanized.
Do you want to know the three basic pillars for implementing it?
Integrate employees into employee experience planning
Designing and implementing co-creative actions makes employees feel heard, valued, and an active part of the company.
How to do it? Some recommendations:
Aligns the company's purpose with the team's values and ideas,
develops the culture of feedback,
structure career plans and professional development support programs,
encourages leadership among teams.
Redesign the business model to take advantage of talent
It's necessary to go beyond the HR department and understand how each area contributes to the company. By involving all teams in the company's overall operations, key aspects are achieved:
comprehensive vision of the organization,
optimization of work processes and times,
promotion of the desired results within the team.