Guide users to better outcomes

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Similarly, chatbot marketing can boost sales when set up to proactively send notifications about offers and discounts to speed up the purchase process.

By deriving intent from the messages exchanged with customers and qualified leads, chatbots can automatically send customers down the appropriate path whether that’s getting support or speaking with the sales team.

3.
Customers don’t always know where to go to find the information they’re seeking. This is often the case with new customers. By asking a series of qualifying questions, you can route users to the best place for them to find the saudi arabia mobile database information they want. This may also include support beyond sales such as delivery tracking and refunds.
Common questions chatbots may ask include:

What are you looking for?
Where are you located?
Did you forget something in your cart?
Would you like personal support?
What is your order number?
In the case of an airline, between departures, arrivals, potential seating upgrades and a myriad of places to purchase tickets from, there is an almost infinite number of combinations for customer interactions. By personalizing chatbot questions and making the interactions seamless, airlines can make the painstaking process of planning a trip and travelin