Eugene: We have some apps and some backend systems that were custom made. The features where we can adjust how the shipping time for a certain product is displayed on the front end, that’s something custom that we had on the back end that makes it very easy for myself who doesn’t have a technical background to do.
There’s a lot of great native Shopify apps that are available. Anything from creating a menu for you to sending purchase orders, for example. On our products that are drop shipped, we have an app called Simple Purchase Orders. We can select 10 orders and press a button, and it’ll send out to their respective manufacturers and they’ll know to ship the product where before it was all manual. We would type up an email to this manufacturer and say we need this shipped over here, and then go on to the next one. Now we can do all that with one click.
We use an app for our upsells and cross-sells that we discussed previously. What shows our related products, or similar to the products that you’re looking at, that’s something that italy phone number list we had built custom. Our cross-sell and upsell app, it’s actually called Cross Sell. We use an app that our developer customized a front end to match to our website. On the back end, it’s all the cross-sell app.
We use an app called Follow Up Email and Marketing. It’ll send an email to the customers after their order, maybe a month or so, and see how they’re doing. We have a couple of apps that can check for fraud. We’re not in a very high risk industry, but we still will have some fraud. Any ecommerce business will deal with that at some point. We have a company called No Fraud, where they check every single order and they don’t cover the chargeback if there is one. They’ll check every order and give you an assessment if they think it’s legitimate or not. Then if we still have some concerns, we have another called Signified, which does cover chargebacks, but they’ll take 4% of the revenue of the item to do so.