Detailed breakdown of this example:

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Mitu100@
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Joined: Tue Jan 07, 2025 4:30 am

Detailed breakdown of this example:

Post by Mitu100@ »

Here’s how to give your shipments a second chance:
Book retail outlet routing for free along with any national shipment – whether a parcel or merchandise mail shipment.

If the shipment cannot be delivered, instead of being sent straight back to you, it will be rerouted to the nearest retail outlet with a parcel collection point. It will remain there for collection for seven working days. Only now are you charged for the service, at a fixed amount per shipment (DHL parcel €1.99/merchandise mail €1.49).

The recipient is notified by email. They can pick up the shipment at the retail outlet by showing the pick-up

So it’s a win-win for you:

The majority of returns are prevented, which means you’re also acting sustainably by avoiding additional transport.

You save costs for austria telegram screening returning and resending.

Your customers are happy, because they receive their order as soon as possible.

How you communicate with your customers during the process is up to you. The pick-up notification can be created and sent automatically by DHL, or you can contact the recipient yourself.

DHL Filial-Routing
Is retail outlet routing worth it and what are the benefits?
How many returns and how much money you save depends on the number of undeliverable shipments and the pick-up rate. On average, 64% of shipments that are rerouted to a retail outlet are picked up. At that rate, with a parcel price of €5, for example, and assuming 500 undeliverable shipments, you’d save more than €1,800.
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