Frequency, or how often you will send messages

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rifat28dddd
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Joined: Fri Dec 27, 2024 12:39 pm

Frequency, or how often you will send messages

Post by rifat28dddd »

Step 2. Get Verified
After your registration is sent off, it will go through a couple more stages of verification:

Twilio will verify your company's data results and approve your business profile
Twilio will then verify your SMS volume limit
Finally, Twilio (along with a 3rd party board like Campaign Registry) will verify your campaign using the use cases and example messages from your application
If your application gets the green light, external carriers will register your business and any associated phone numbers in their databases as trusted senders.

Step 3: Get Consent
Although carriers have approved you as a trusted sender, it's still mandatory to get opt-in permission from the people you are messaging. If you don't get content and start sending unsolicited SMS from your Close account, your account will be flagged for suspension.

Your consent message must include:

Company name, so it's easy for the reader to know who is messaging them
Description detailing what the messages you send will include
Any fee disclosures, if reply messages will incur a cost
Customer care information, like how the receiver can contact you for help/more information
Opt-out instructions, for example, STOP or Unsubscribe to get their number off your SMS list
Links to your Privacy Policy/T&Cs describing your Terms of Service
Here’s an example of a good consent message:

By replying YES to this message, you agree to receive austria telegram data updates and transaction messages from {{YOUR COMPANY NAME}}. Text and data rates may apply. Message frequency varies. Reply STOP to unsubscribe or HELP for help. To view our privacy policy, go to {{LINK TO YOUR PRIVACY POLICY}}.

It’s short, sharp, and ticks all of the consent boxes required by A2P

Step 4: Enable Opt-Out
Along with getting opt-in consent, you must also give your audience a way to change their mind and opt out of your SMS campaigns.
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