How many days does the customer have to return a product?

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- It is important to inform the client from the first moment 2.- The order confirmation must include information on returns 3.- Specify whether you will charge return shipping costs 4.- Create more complete and detailed email pieces You need a return policy Managing Returns with Email Marketing Policy In order to manage returns with Email Marketing and answer all the questions above, you need to design a return and refund policy for your business. In fact, it is the most important agreement your ecommerce must have if you want to generate sales legally. The return and refund policy is something like a contract in which consumers are given all the information about their rights regarding returns. It should usually provide answers to the three questions above at a minimum. How you will receive the refund.

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