What is Intelligent Process Automation?
Intelligent process automation (IPA) offers several benefits for improving processes across organizations. These benefits vary depending on the industry. For healthcare organizations, it could mean managing patient care in one system instead of three . For a customer service manager, automation could mean systematically categorizing support tickets based on the customer experience.
Regardless of an organization’s opinion on insurance email list automation, using AI can improve business results and reduce costs. Most importantly, API makes your job easier. API excels at repetitive and time-consuming tasks. Instead of performing these tasks manually, API covers task management by automating processes.
Benefits of Intelligent Process Automation (IPA) 1. API excels in handling unstructured data
Many organizations begin their automation journey with workflows for repetitive, predictable processes. At this level of automation, specific events trigger specific actions, and robotic process automation (RPA) executes these tasks with precision.
But despite RPA’s ability to work faster than any human, its prowess falls apart when faced with the unknown. If a task is unstructured, an RPA system struggles to handle it.
examples of unstructured documents that can be scanned with idp
Intelligent Process Automation (IPA) is designed for unstructured content. These systems can extract data from non-traditional sources such as text, documents, and images using OCR and intelligent document processing (IDP).
This makes intelligent document processing the perfect alternative to RPA. Any organization that moves from RPA to IDP can significantly increase its operational efficiency and agility by augmenting workflows with intelligence.