What to do when the recipient does not cooperate?

[Joywtseo421]

If the recipient is unwilling to return the money, even after contacting the bank, it may be necessary to resort to legal measures. Depending on the amount transferred, you can file a police report and, in more serious cases, start legal proceedings to recover the money. Although this is a more extreme measure, it can ensure that you have a chance to get the money back, especially if the recipient is acting in bad faith.

Tips to avoid incorrect transfers via PIX
Errors when making a Pix can be avoided with some simple precautions. Check out some tips:

Check the data before confirming : Always review the amount and the morocco phone number library recipient's data, such as CPF, CNPJ or name, before completing the transaction.
Confirm the Pix key : Make sure that the key used corresponds to the correct person. This is essential, especially when using a QR Code or other payment methods.
Use official channels : Always carry out transactions through your bank's official app or internet banking , ensuring that the data is correct.
How does the PIX recovery process work?
Recovering an incorrect Pix payment depends on several factors, such as promptness in contacting the bank and the cooperation of the recipient. The time it takes to resolve the problem varies, but it can take anywhere from a few hours to weeks, depending on the complexity of the case. Financial institutions have mechanisms in place to facilitate this process, but immediate success is not always guaranteed.

Furthermore, it is important to remember that, although banks can act as mediators, they do not have the power to cancel a Pix unilaterally. The refund of the amount always depends on the cooperation of the recipient, which makes it essential to act quickly when identifying the error.