“ It's Tuesday, so this must be Brussels
Posted: Sun Jan 19, 2025 4:45 am
On my journey to organizations that explain the practical side of webcare, I visit Eurail.com . They sell train passes for European routes, and mainly to non-Europeans. How do you set up webcare in dozens of languages, what exactly do the local agents do and how do they keep an overview from Utrecht?
!” That is the image that many people have of American tourists in particular: people who see Europe as a kind of amusement park, with stops at Frontierland, Adventureland and Fantasyland in the capitals. With one of Eurail 's products , explorers have been able to travel through 24 countries for over fifty years and get off wherever they want. The rail pass as a replacement passport, in other words. A concept from the time when there were still borders and you needed multiple travel documents to get around.
Eurail.com has an annual turnover of €50 million with train passes senegal mobile phone number list This makes the organisation one of the largest e-commerce companies in the Netherlands. How does Eurail.com deal with webcare? I speak to Chantal Sukel , customer engagement manager and Marisa Villarejo, customer service trainer.
!” That is the image that many people have of American tourists in particular: people who see Europe as a kind of amusement park, with stops at Frontierland, Adventureland and Fantasyland in the capitals. With one of Eurail 's products , explorers have been able to travel through 24 countries for over fifty years and get off wherever they want. The rail pass as a replacement passport, in other words. A concept from the time when there were still borders and you needed multiple travel documents to get around.
Eurail.com has an annual turnover of €50 million with train passes senegal mobile phone number list This makes the organisation one of the largest e-commerce companies in the Netherlands. How does Eurail.com deal with webcare? I speak to Chantal Sukel , customer engagement manager and Marisa Villarejo, customer service trainer.