May News. Our version
Posted: Tue Dec 24, 2024 6:21 am
No, we won't remind you how it snowed in May, and just a couple of days ago a hurricane swept through Moscow. We'll tell you what other benefits UIS telephony has learned to bring over the past month.
How to integrate UIS telephony with any CRM?
And not only CRM. If your CRM, CMS or industry austria phone numbers solution is not yet on the list of services with which UIS integrates directly - no problem. We have provided a universal scheme - integration with the PBX connector "Simple Calls" .
Our new partner aggregates access to almost any popular corporate IT systems on its platform. Here are just a few of them: Bitrix24, MoySklad, Megaplan, SugarCRM, Simpla CMS, Info-Predpriyatie, UNIVERSE, MoyDocuments-Tourism, Business.Ru (Klass365), BasePlan, Orderino, FrontPad, Real Estate CRM, etc.
After registering in "Simple Calls", you will be able to work with UIS telephony in the interface of each of the systems. Thus, you, at a minimum:
increase the conversion of calls into orders - managers will see all the data about calling clients from the corporate system directly during the call, which means they will be able to conduct the conversation as effectively as possible;
save your employees' time - calls will be automatically routed to the right manager assigned to the client in the CRM, and you can call the client base with one click on the contacts in the corporate interface.
Speaking of ready-made integrations: ListOk CRM
We could rest on our laurels, but no. A convenient universal solution for linking our telephony with external services does not cancel out attention to ready-made integrations. We are expanding the number of partners of another CRM, with which UIS can now work directly - ListOk CRM . This fact should especially please those of you who work in the fitness segment. CRM is specialized software specifically for it.
You can test the integration for free. For 3 months of using the ListOk CRM module "Integration with IP telephony" no money will be taken from UIS clients.
For those who like to analyze: graphic ads in Yandex.Direct
Make clear conclusions about the effectiveness of your creatives in Yandex.Direct. Call tracking reports have been supplemented with detailed statistics on impressions and expenses of graphic ads, which we take from the advertising system automatically. As a result, you have complete information about the number, quality and payback of calls attracted by advertising of this type.
We are talking about analytics of banner ads that you upload to Yandex.Direct yourself. Yandex.Direct API still does not allow transferring statistics on banner impressions collected in the image constructor.
Automatic data transfer for these and other types of ads from Yandex.Direct or Google AdWords is available after integrating UIS with these services. You can set it up in one click directly from our Personal Account.
Growing conversion from additional communication channels
Create a custom design for widgets (site background, lead generator, chat and application) that fits into the site concept, and set any conditions for their display and animation.
Consider the behavior of your target audience and apply convenient scenarios for displaying and behaving additional communication channels. This will help increase conversion on requests.
When a website visitor is ready to contact a company representative, forms that make this task easier for them come in very handy. However, standard solutions often work prematurely, distracting attention, are intrusive, and do not fit with the design concept. All this spoils the impression of the website, and therefore the product. Now we can put an end to this!
The API update makes it possible to change any parameters for widgets:
color;
form;
font (style and color);
position on all pages;
position on a specific page;
display on a specific page;
animation of labels;
opening animation;
logos and portraits on labels and in windows.
Your personal manager will help you set everything up if necessary.
And if you connect in June, you can use additional communication channels all summer long - sitephone, lead generator and online consultant - without a subscription fee.
Read more: How UIS cuts costs, recognizes voice and a little about cloud trends
How to avoid losses when sending parcels in retail
UIS helps businesses save resources. For example, by automating voice notifications for customers. A case study with details from Post&Ko, a parcel tracker for online stores
Teaching a robot to listen to conversations
We are testing how a Virtual PBX can recognize a voice and how this will soon help monitor the execution of scripts by operators, conveniently filter calls, promptly track force majeure and more
"The growth potential is indecently high, and the super players are stagnating" - what's happening in telecom
Specialized cloud telephony services are better than similar solutions inside a large telecom. Our CEO Dmitry Shchukin argues in his author's column on Rusbase
Rate this article
How to integrate UIS telephony with any CRM?
And not only CRM. If your CRM, CMS or industry austria phone numbers solution is not yet on the list of services with which UIS integrates directly - no problem. We have provided a universal scheme - integration with the PBX connector "Simple Calls" .
Our new partner aggregates access to almost any popular corporate IT systems on its platform. Here are just a few of them: Bitrix24, MoySklad, Megaplan, SugarCRM, Simpla CMS, Info-Predpriyatie, UNIVERSE, MoyDocuments-Tourism, Business.Ru (Klass365), BasePlan, Orderino, FrontPad, Real Estate CRM, etc.
After registering in "Simple Calls", you will be able to work with UIS telephony in the interface of each of the systems. Thus, you, at a minimum:
increase the conversion of calls into orders - managers will see all the data about calling clients from the corporate system directly during the call, which means they will be able to conduct the conversation as effectively as possible;
save your employees' time - calls will be automatically routed to the right manager assigned to the client in the CRM, and you can call the client base with one click on the contacts in the corporate interface.
Speaking of ready-made integrations: ListOk CRM
We could rest on our laurels, but no. A convenient universal solution for linking our telephony with external services does not cancel out attention to ready-made integrations. We are expanding the number of partners of another CRM, with which UIS can now work directly - ListOk CRM . This fact should especially please those of you who work in the fitness segment. CRM is specialized software specifically for it.
You can test the integration for free. For 3 months of using the ListOk CRM module "Integration with IP telephony" no money will be taken from UIS clients.
For those who like to analyze: graphic ads in Yandex.Direct
Make clear conclusions about the effectiveness of your creatives in Yandex.Direct. Call tracking reports have been supplemented with detailed statistics on impressions and expenses of graphic ads, which we take from the advertising system automatically. As a result, you have complete information about the number, quality and payback of calls attracted by advertising of this type.
We are talking about analytics of banner ads that you upload to Yandex.Direct yourself. Yandex.Direct API still does not allow transferring statistics on banner impressions collected in the image constructor.
Automatic data transfer for these and other types of ads from Yandex.Direct or Google AdWords is available after integrating UIS with these services. You can set it up in one click directly from our Personal Account.
Growing conversion from additional communication channels
Create a custom design for widgets (site background, lead generator, chat and application) that fits into the site concept, and set any conditions for their display and animation.
Consider the behavior of your target audience and apply convenient scenarios for displaying and behaving additional communication channels. This will help increase conversion on requests.
When a website visitor is ready to contact a company representative, forms that make this task easier for them come in very handy. However, standard solutions often work prematurely, distracting attention, are intrusive, and do not fit with the design concept. All this spoils the impression of the website, and therefore the product. Now we can put an end to this!
The API update makes it possible to change any parameters for widgets:
color;
form;
font (style and color);
position on all pages;
position on a specific page;
display on a specific page;
animation of labels;
opening animation;
logos and portraits on labels and in windows.
Your personal manager will help you set everything up if necessary.
And if you connect in June, you can use additional communication channels all summer long - sitephone, lead generator and online consultant - without a subscription fee.
Read more: How UIS cuts costs, recognizes voice and a little about cloud trends
How to avoid losses when sending parcels in retail
UIS helps businesses save resources. For example, by automating voice notifications for customers. A case study with details from Post&Ko, a parcel tracker for online stores
Teaching a robot to listen to conversations
We are testing how a Virtual PBX can recognize a voice and how this will soon help monitor the execution of scripts by operators, conveniently filter calls, promptly track force majeure and more
"The growth potential is indecently high, and the super players are stagnating" - what's happening in telecom
Specialized cloud telephony services are better than similar solutions inside a large telecom. Our CEO Dmitry Shchukin argues in his author's column on Rusbase
Rate this article