5 Steps to Becoming an Empathetic Marketing Manager
Posted: Tue Apr 22, 2025 6:46 am
Empathy is a quality that places some marketing leaders above the rest. Why? Because they can identify with and empathize with both the company's customers and their internal team members. Their ability to put themselves in other people's shoes takes them beyond being mere marketing managers. They become key players in the business, delivering results, retaining team members, and maintaining high levels of satisfaction and motivation among their stakeholders.
“Empathy is the magic potion that allows us to create an amazing rcs data france product that solves a problem,” says Chen Rubinstein-Shaer, lead of the User Acquisition team at monday.com. “Empathy is also what allows us to deliver the right message with the right visual to the right audience. Developing this powerful communication through empathy has helped me become a better marketer and manager, but also a better person.”
So here are some ways to become an empathetic marketing manager.
1. Prioritize relationships
As John Eades, CEO of Learnloft, says, “ A leader who puts others first creates an engaging and motivating culture that inspires trust in their people. ” Empathetic marketers understand the value of relationships. Their priority is to know every member of their team, to develop deep connections with partners across internal departments, and to ensure that everyone they interact with is heard, understood, and valued.
It's tempting to focus on results or seek accolades. But an empathetic marketing leader will put others before themselves and work for the greater good of the organization (not their own personal goals or aspirations).
“Empathy is the magic potion that allows us to create an amazing rcs data france product that solves a problem,” says Chen Rubinstein-Shaer, lead of the User Acquisition team at monday.com. “Empathy is also what allows us to deliver the right message with the right visual to the right audience. Developing this powerful communication through empathy has helped me become a better marketer and manager, but also a better person.”
So here are some ways to become an empathetic marketing manager.
1. Prioritize relationships
As John Eades, CEO of Learnloft, says, “ A leader who puts others first creates an engaging and motivating culture that inspires trust in their people. ” Empathetic marketers understand the value of relationships. Their priority is to know every member of their team, to develop deep connections with partners across internal departments, and to ensure that everyone they interact with is heard, understood, and valued.
It's tempting to focus on results or seek accolades. But an empathetic marketing leader will put others before themselves and work for the greater good of the organization (not their own personal goals or aspirations).