Discover what cannot be missing from a software sales contract

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The software sales contract is an extremely important document, as it effectively executes the transaction in a secure and unique manner. It gives the customer the guarantee that the purchased product will be delivered as agreed. In addition, the supplier company is protected against risks related to the sales process.

For this to happen, the contract must be drawn up according to the client's profile and the specific features of the software in question. Therefore, it is important to pay attention when drafting the document, so that all necessary points are analyzed and no essential information is left out.

Therefore, there must be a description of the obligations of each party to the transaction, product details and other important data. Want to know what the main components of a software sales contract are ? See below!

Description of the parties and purpose
One of the initial items of the contract is the description of the parties, in which the companies involved must be qualified. It is necessary to mention the full name of both parties, their registration in the National Registry of Legal Entities (CNPJ), address, among other important data.

Next, the purpose of the contract must be stated, along with a description of the product being sold. Detailing is essential — there can be no room for misinterpretation. Therefore, the exact name of the software must be stated, as well as other information that helps to characterize it, such as the number of the commercial proposal that was presented to the client.

Definition of obligations
The obligations of the company, as well as those of the contractor, must be stated in this clause. This involves all the requirements necessary for the commitment to be duly fulfilled, especially the obligation of the client to have full knowledge of the contractual details and other important documents.

In addition, the resources that the contracting company whatsapp mexico must have available for the software to function correctly must be informed, such as:

internet connection to use the features;
a qualified employee to maintain communication with the contractor and request support services;
own team to register company data in the system;
computers and other devices with minimum hardware requirements suitable for running the system.
The obligations of the software provider company must also be present. Some points that can be addressed are the commitment to confidentiality of the contracting party's information , the provision of support and maintenance, qualified staff, etc.

Explanation of terms
All technical terms must be explained one by one so that the client has no doubts about the document, especially those that are repeated many times throughout the text, such as:

contractor;
hired;
compliance;
default;
monetary correction;
system etc.
This clause must be written in an organized manner. This way, the client can check it and easily find what they are looking for whenever they have doubts about the meaning of a concept.

Officialization of deadlines and schedule
Here, the term of the contract and the software usage license , the start, end and possibility of renewal must be stipulated. The dates for the implementation of the software and the start of the support and warranty period may also be mentioned.

Details of the costs involved
This item must specify the price of the software and other amounts related to implementation, maintenance or provision of additional services, if any. Any payment conditions that may involve changes in costs must be duly clarified.

Accepted payment methods should also be mentioned, as well as details on how the amounts were calculated, as this provides greater credibility. For even greater clarity and organization, a good option is to attach a cost table.

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Product warranty presentation
Even if the customer has been convinced of the quality of the product with consistent arguments , it is important that they feel as secure as possible with the purchase. Offering a guarantee that the product will function properly helps in this regard. It improves the company's image and its reliability, which can help in the retention and loyalty process.

Therefore, one of the items in the software sales contract should be dedicated to specifying the product warranty. It should clarify the terms and conditions, as well as information about support and maintenance of the system, if the company provides this service.

Specification of particularities
Before signing the contract, the client needs to be aware of the software's features and implementation. It is important that the client is sure of the product's performance and that the features are sufficient to meet their needs. To this end, a document with an overview of the product can be attached to the contract.

Drafting of anti-risk clauses
The software sales process , like any other, is also susceptible to problems. Therefore, the contract must contain clauses that reduce the risks faced by the company. The client must be informed about possible setbacks that may arise and how each of them will be resolved.

It is important that all situations that cause problems for the company or the client are covered in this part of the contract. Some of the items that may be included are:

the measures that will be taken in the event of non-compliance with the contract by both parties involved;
information about the intellectual property of the software, such as the customer's right or not to distribute it to other people or companies;
how the company will act if the product does not work as expected;
fees or other penalties — such as interruption of the right of use — in the event of late payments due by the contractor.
As you have seen, a software sales contract is essential to formalize the deal, win over the customer and avoid future headaches. It is important to emphasize that, for the company to have even more peace of mind and avoid losses, it is necessary to have a reliable partner to obtain safe products that comply with the standards.