Technology at the total service of the consumer
Posted: Sat Feb 22, 2025 9:22 am
In the digital age, people consume news in 140 characters or less, use emojis to summarize entire stories, and attention is largely driven by stimuli. Human brains are adapting and changing in the presence of technology.
This has affected not only our memory, but also our ability to concentrate and focus. The abundant availability of technology makes us more impatient, creating a demand for quick and uncomplicated solutions – or we are lost for a certain period of time in another issue.
When people interact on digital channels, consume information online, browse websites to look for products to buy or try out new technologies – your company needs to offer easy and assertive processes to be part of purchasing decisions in the digital age.
But above all, we need to make technology and digital interactions more user-friendly to help ensure faster, smarter solutions.
Much of what we talked about in this last topic can already be tunisia mobile database seen in practice – chatbots are a good example.
Have you noticed how in recent years they’ve gone from sounding like robots to sounding more human? If you call your bank, chances are your call will be screened and your issue will be verified before being routed to the right human being to resolve your issue.
If your problem is not understood, you will not hear “404 error”, but a standard response like “Sorry, but I don’t understand, could you repeat your problem, please?”.
Technology is moving toward our ideals of social subtlety. As technology becomes more elegant and smarter, it also becomes more human, or sympathetic to the workings of the human brain.
Advances in conversational interfaces, speech recognition and natural language processing will continue to generate buzz for some time to come – after all, not all companies are ready to deal with what drives purchasing decisions in the digital age.
But the trend is that the barriers between technology and human beings will increasingly diminish. When this integration becomes more assertive, technology will be increasingly closer to becoming part of our identity.
While a highly technological future raises some concerns about the use and impact of all this innovation and the implications for privacy, one thing is certain: technology is raising people's expectations in general – and this affects purchasing decisions in the digital age.
This has affected not only our memory, but also our ability to concentrate and focus. The abundant availability of technology makes us more impatient, creating a demand for quick and uncomplicated solutions – or we are lost for a certain period of time in another issue.
When people interact on digital channels, consume information online, browse websites to look for products to buy or try out new technologies – your company needs to offer easy and assertive processes to be part of purchasing decisions in the digital age.
But above all, we need to make technology and digital interactions more user-friendly to help ensure faster, smarter solutions.
Much of what we talked about in this last topic can already be tunisia mobile database seen in practice – chatbots are a good example.
Have you noticed how in recent years they’ve gone from sounding like robots to sounding more human? If you call your bank, chances are your call will be screened and your issue will be verified before being routed to the right human being to resolve your issue.
If your problem is not understood, you will not hear “404 error”, but a standard response like “Sorry, but I don’t understand, could you repeat your problem, please?”.
Technology is moving toward our ideals of social subtlety. As technology becomes more elegant and smarter, it also becomes more human, or sympathetic to the workings of the human brain.
Advances in conversational interfaces, speech recognition and natural language processing will continue to generate buzz for some time to come – after all, not all companies are ready to deal with what drives purchasing decisions in the digital age.
But the trend is that the barriers between technology and human beings will increasingly diminish. When this integration becomes more assertive, technology will be increasingly closer to becoming part of our identity.
While a highly technological future raises some concerns about the use and impact of all this innovation and the implications for privacy, one thing is certain: technology is raising people's expectations in general – and this affects purchasing decisions in the digital age.