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Definition of Healthcare Marketing

Posted: Sat Feb 22, 2025 8:10 am
by nusaibatara
You’ve probably heard of healthcare marketing , but it’s hard to figure out what it actually means.

This is why, before getting into the heart of this article, it is important to clarify once and for all the definition of healthcare marketing :

“Healthcare marketing is the set of techniques, strategies and activities used to promote and advertise health services, doctors and hospitals.”

Patients seeking health care are not like other consumers: they are often concerned about their health, have doubts and questions, and need reassurance.

For this reason, healthcare uganda cell phone number list marketing requires a good dose of empathy and attention to patients' needs , in order to create effective and personalized communication.

If until a few years ago the competition in the healthcare sector was very low, today things have changed dramatically. The offer of private healthcare services has greatly expanded and it is necessary to stand out in order to convince patients to access the facility or book a consultation.

Clearly, experience, skills and professionalism are real strengths, but these must be communicated in a strategic way. And this is precisely the goal of healthcare marketing : to exploit traditional marketing channels and digital healthcare marketing to stand out from competitors and convey to the patient the value of the service offered .

But how do you do healthcare marketing?

Marketing in itself is an extremely versatile discipline, which must be interpreted according to the rules of the different sectors. That is, it is not a given that valid strategies in the catering sector will also bring results in the healthcare sector. In the marketing of healthcare companies, therefore, winning tools are used such as brand identity care, the creation of the website or marketplace, SEO , ADV campaigns and social networks, adapted to the peculiarities of the healthcare sector.

Therefore, the objectives of the healthcare facility are considered but in compliance with the values ​​sought by potential patients: clarity, professionalism, quality healthcare services, speed of delivery, accessibility, user experience.