What is clear is that 24/7 support and setup services are only offered
Posted: Sat Feb 22, 2025 6:26 am
As we just saw, a plan on Salesforce Sales Cloud will cost you between $25 and $300 per user per month, depending on the feature set.
Connecting to the Salesforce API is possible, for example, starting with the Enterprise plan at $150 per user per month, or on the Professional plan if you pay $25 in addition to $75 per user per month.
Depending on what features you need in addition to Sales Cloud (like automation features) or alongside Sales Cloud, the plan you will need to choose may be different.
It's frankly difficult to summarize it, so we have to refer you to the Salesforce Pricing Assistant .
Support
Just like with automation features, the malaysia cell phone number list level of support you get depends largely on how much you're willing to pay.
Salesforce's pricing pages aren't very clear on this. as part of the Salesforce Sales Cloud Unlimited plan, which costs $300 per user per month.
Standard support on lower plans is online support during business days, with a 2-day response time. For additional and faster support, you can purchase one of 3 support packages, starting at "20% net". More information on the Success Plans Pricing Page .
How one of our users put it
Stephen Sexton, Director of Partnerships at NowADays Media, tried Zoho, HubSpot, Pipedrive, and Salesflare side by side for a week, but didn't factor Salesforce into his comparison.
He briefly explains why he didn't include Salesforce in his comparison:
It didn’t fit our use case. Salesforce has a very robust offering, but it’s not equipped to satisfy a small team. It’s way too powerful and expensive for what we need.
zoho logo
Zoho
About Zoho
Zoho Corporation is an Indian software development company.
It is the oldest company in this comparison, having been founded in 1996 by Sridhar Vembu (who owns 88% of the shares with his family), two siblings and three friends.
It only launched Zoho CRM in 2005, followed by a vast series of applications such as Projects, Creator, Sheet, Docs, Meeting, and many more.
Zoho virtually makes everything, from accounting software, over bug trackers and HR solutions, to a mobile device management suite. You name it, they make it.
In the CRM space, Zoho has historically positioned itself as a cheaper alternative to Salesforce.
Like Salesforce, it focuses primarily on large enterprises, which are its main source of revenue.
Connecting to the Salesforce API is possible, for example, starting with the Enterprise plan at $150 per user per month, or on the Professional plan if you pay $25 in addition to $75 per user per month.
Depending on what features you need in addition to Sales Cloud (like automation features) or alongside Sales Cloud, the plan you will need to choose may be different.
It's frankly difficult to summarize it, so we have to refer you to the Salesforce Pricing Assistant .
Support
Just like with automation features, the malaysia cell phone number list level of support you get depends largely on how much you're willing to pay.
Salesforce's pricing pages aren't very clear on this. as part of the Salesforce Sales Cloud Unlimited plan, which costs $300 per user per month.
Standard support on lower plans is online support during business days, with a 2-day response time. For additional and faster support, you can purchase one of 3 support packages, starting at "20% net". More information on the Success Plans Pricing Page .
How one of our users put it
Stephen Sexton, Director of Partnerships at NowADays Media, tried Zoho, HubSpot, Pipedrive, and Salesflare side by side for a week, but didn't factor Salesforce into his comparison.
He briefly explains why he didn't include Salesforce in his comparison:
It didn’t fit our use case. Salesforce has a very robust offering, but it’s not equipped to satisfy a small team. It’s way too powerful and expensive for what we need.
zoho logo
Zoho
About Zoho
Zoho Corporation is an Indian software development company.
It is the oldest company in this comparison, having been founded in 1996 by Sridhar Vembu (who owns 88% of the shares with his family), two siblings and three friends.
It only launched Zoho CRM in 2005, followed by a vast series of applications such as Projects, Creator, Sheet, Docs, Meeting, and many more.
Zoho virtually makes everything, from accounting software, over bug trackers and HR solutions, to a mobile device management suite. You name it, they make it.
In the CRM space, Zoho has historically positioned itself as a cheaper alternative to Salesforce.
Like Salesforce, it focuses primarily on large enterprises, which are its main source of revenue.