You’ve already built a successful relationship
Posted: Wed Feb 12, 2025 3:43 am
But you’d be wrong. Sure, finding new leads is important, but not as important as looking after your eisting clients. prospect vs customer statistics The statistics show that the likelihood of selling to a new prospect is somewhere between 5 and 20 percent, while the probability of selling to an eisting customer is 60 to 70 percent.
That’s because you’ve already done the hard work. with your eisting hungary cell phone number list customers. They already know and trust your company. Plus, you’ve gained plenty of insights into their preferences – so you’ll be better placed to sell them the things they genuinely need. It’s going to be much easier (and cheaper) to continue that relationship than it is to create a new one.
But how do you maimize the revenue from those clients and improve customer retention and brand loyalty? Easy! Upselling and cross-selling. Hang on. Isn’t that a bit. . . unethical? Well, it might be if you just bombarded the client with etras they didn’t want or need, or if you tried to sneak costly add-ons through on the sly.
That’s because you’ve already done the hard work. with your eisting hungary cell phone number list customers. They already know and trust your company. Plus, you’ve gained plenty of insights into their preferences – so you’ll be better placed to sell them the things they genuinely need. It’s going to be much easier (and cheaper) to continue that relationship than it is to create a new one.
But how do you maimize the revenue from those clients and improve customer retention and brand loyalty? Easy! Upselling and cross-selling. Hang on. Isn’t that a bit. . . unethical? Well, it might be if you just bombarded the client with etras they didn’t want or need, or if you tried to sneak costly add-ons through on the sly.