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Tip 1 – Automate your workflows with the Flow Builder: Save time and enhance the shopping experience

Posted: Wed Feb 05, 2025 6:56 am
by Mitu100@
Customer loyalty: Reward your customers’ fidelity and increase the repurchase rate
Use customer loyalty programs, such as loyalty points, discount codes, rewards for recommendations, bonuses, promotional gifts, special offers, and lots more. These are a thank you to your customers for always coming back to buy from you. And a positive side-effect is that you’re also encouraging them to buy more. That’s how to build customer trust and loyalty, so that one-time customers become regulars.

Sounds complicated and time-consuming? It doesn’t have to be. It couldn’t be easier to implement these customer retention strategies in B2B or B2C with an ecommerce platform such as Shopware. Here are six tips to improve your online customer loyalty in the blink of an eye.


Automating processes doesn’t luxembourg telegram screening just ensure a consistent user experience for your customers. You also benefit from it as a store operator. By mapping your business processes in Shopware, you can considerably reduce the amount of time you have to put in. You can then use this saved time to communicate with your customers, for instance.

The Flow Builder feature allows you to offer your customers multiple delivery options and payment methods, send a friendly email with their invoice, and much more. This all makes the shopping experience smoother.