5. Simplify Your IVR Setup with Close
Posted: Sun Feb 02, 2025 4:13 am
Think about the message content, too. What information do callers need? It's tempting to load the IVR with information about your product or team rather than getting to the bottom of the query.
Our advice: resist the temptation, and save the superfluous messaging for another time. Instead, include a simple message that explains who you are, then dive straight into the menu options.
Pro Tip: When you call Close, you’ll hear this straightforward IVR message from me, Nick Persico:
“Thank you for calling Close CRM, the all-in-one kenya telegram data CRM for startups and small businesses. To get in touch with the sales team, please press one. For all other calls, please press zero.”
If you’ve fallen down the IVR-research-rabbit-hole, you’ve probably encountered providers like Nextiva and RingCentral who offer state-of-the-art IVR setups.
It’s true, these IVR systems have robust features. But most small-ish sales teams will find everything they need in Close's new IVR features. Why? We kept our IVR simple (and useful) so it's easy for sales teams to get up and running.
With Close, your team can:
Create a sensible, user-friendly Phone Menu, routing calls to specific departments, people, or external numbers
Our advice: resist the temptation, and save the superfluous messaging for another time. Instead, include a simple message that explains who you are, then dive straight into the menu options.
Pro Tip: When you call Close, you’ll hear this straightforward IVR message from me, Nick Persico:
“Thank you for calling Close CRM, the all-in-one kenya telegram data CRM for startups and small businesses. To get in touch with the sales team, please press one. For all other calls, please press zero.”
If you’ve fallen down the IVR-research-rabbit-hole, you’ve probably encountered providers like Nextiva and RingCentral who offer state-of-the-art IVR setups.
It’s true, these IVR systems have robust features. But most small-ish sales teams will find everything they need in Close's new IVR features. Why? We kept our IVR simple (and useful) so it's easy for sales teams to get up and running.
With Close, your team can:
Create a sensible, user-friendly Phone Menu, routing calls to specific departments, people, or external numbers