How to Diagnose an Internal Server Error
Posted: Sat Feb 01, 2025 4:21 am
the user concludes that he will not be able to access the site anytime soon and leaves. The site owner loses traffic, and if the error is repeated often, visitors will sooner or later remember this and may stop visiting the site.
Worsening SEO indicators. Search robots regularly scan websites to improve search results - to show relevant pages to the user. If the site is unavailable, and at that time a robot visited it, it will not be able to access the content. Most often, robots check the availability of the site again after some time. But if they encounter 500 HTTP Error for the second time in a row, they will remove the site from search results. People will not be able to find it in search even for some time after the site owner corrects the situation.
Loss of money. If the site is commercial, then any loss of traffic for it leads to lost profit. For example, a user could have bought a product in an online store, but did not do so because the site was unavailable. Or, if we are talking about an entertainment resource, he could not watch the advertisement for which the site owner receives money.
An ordinary user does not have access to server files and will south korea telegram data not be able to detect the cause of the error. But an administrator or web developer responsible for the state of the site is quite capable of diagnosing it. To do this, he can:
view error logs . Server software logs, i.e. records information about all events, including errors. Logs can be viewed in the site hosting control panel or directly connected to the server. Records can show when the error occurred and after what action it occurred;
check the .htaccess file. Errors and typos in this file are a very common cause of failure, and they are quite difficult to notice. It is better to check the file separately, see when changes were made to it, and, if necessary, roll back to the previous version. There are also special services for checking whether this file is correct;
use specialized tools. Sometimes utilities for log analysis and error search are available in CMS, website content management systems. But even if they are not there, you can install such software separately. And sometimes it is enough to view the information in the developer panel in the browser.
You can also check what version of PHP is installed on the server and whether any software has been updated recently. Perhaps a new module has recently been implemented on the server that conflicts with existing ones. Or maybe someone has mistakenly changed file permissions, and now the software cannot read them.
Worsening SEO indicators. Search robots regularly scan websites to improve search results - to show relevant pages to the user. If the site is unavailable, and at that time a robot visited it, it will not be able to access the content. Most often, robots check the availability of the site again after some time. But if they encounter 500 HTTP Error for the second time in a row, they will remove the site from search results. People will not be able to find it in search even for some time after the site owner corrects the situation.
Loss of money. If the site is commercial, then any loss of traffic for it leads to lost profit. For example, a user could have bought a product in an online store, but did not do so because the site was unavailable. Or, if we are talking about an entertainment resource, he could not watch the advertisement for which the site owner receives money.
An ordinary user does not have access to server files and will south korea telegram data not be able to detect the cause of the error. But an administrator or web developer responsible for the state of the site is quite capable of diagnosing it. To do this, he can:
view error logs . Server software logs, i.e. records information about all events, including errors. Logs can be viewed in the site hosting control panel or directly connected to the server. Records can show when the error occurred and after what action it occurred;
check the .htaccess file. Errors and typos in this file are a very common cause of failure, and they are quite difficult to notice. It is better to check the file separately, see when changes were made to it, and, if necessary, roll back to the previous version. There are also special services for checking whether this file is correct;
use specialized tools. Sometimes utilities for log analysis and error search are available in CMS, website content management systems. But even if they are not there, you can install such software separately. And sometimes it is enough to view the information in the developer panel in the browser.
You can also check what version of PHP is installed on the server and whether any software has been updated recently. Perhaps a new module has recently been implemented on the server that conflicts with existing ones. Or maybe someone has mistakenly changed file permissions, and now the software cannot read them.