Sales: How to prepare aOfferand win it
You certainly know it yourself: When you want to buy a product, you compare prices and choose the provider with the best price. But when it comes to services, many factors play a role and it is about more than just the product. If your customer obtains several offers for a certain service, they should not and cannot decide based on the price alone. Trust, sympathy, an attractively prepared and individually tailored offer - all of this influences their decision. How do you ensure that the customer will ultimately choose your offer?
Below we present you with a few tips. Let's start with good preparation.
Before you create an offer, have a few conversations with the (potential) customer . Use these to find out as much as possible about the customer and their requirements. It's actually as easy to say as it is to do, but it's still neglected by some ecuador telegram screening salespeople: Listen! The customer may show what is particularly important to them through the questions they ask. Take notes, ask questions and listen carefully to what your customer says in the conversation. This will create the best conditions for a personalized offer.
A good offer consists of a complete package of service, clear presentation, trust and sympathy. The price alone is not the deciding factor.
Is it an existing customer? Then you have certainly learned a lot from previous collaboration about what makes the customer tick and what is important to them. If you use a CRM system , you can view the customer history and incorporate a few ideas from written emails or previous offers into your new offer. If you have had little contact with the customer so far and still have to make an offer, it is worth doing thorough research on the customer (website, Google, press portals, review sites, company databases). Perhaps you have already carried out a similar order in a comparable environment (industry, company size, topic or other general conditions)?