A big thank you to Caroline
Posted: Wed Jan 29, 2025 6:56 am
Having overcome the squeeze on businesses like theirs during the pandemic, attention now turns to the next chapter for Turtle Tots. Going international remains very much on the cards, and their ambitions don’t stop there. With pools at a premium in the UK, Gaby and Caroline have another big project: building their own pools.
Gaby concludes: “We’ve had a couple of really good months and there’s a lot of pent up demand for what we have, so we’re running with that.”
And Gaby for speaking with us. If you have big plans too, here are some handy links to get you started:
Learn more about joining Turtle Tots’ franchise network
Running classes and looking to reduce your admin by 80%? Learn australia rcs data more about how LoveAdmin can help your swim school
If you already own a franchise and want clearer visibility on franchisee performance, see how LoveAdmin can help your businesses.
Optimising your member experience is the key to engaging and retaining your members
By tracking your members’ journey, you’ll be able to identify what is or isn’t working and create tactics to make improvements.
In this article, we’ll take you through every step of the process. From understanding why the members’ journey is critical, right through to how to improve your member experience.
We’ve created a journey map that allows you to visualise how each member will move through the process. And we’ve also put together a member journey template to help you create an actionable plan.
Download your free member journey map and member journey template.
What is a member journey?
In short, a member journey is any experience your members have with your organisation. It includes all interactions, from the first discovery to annual membership renewal.
Typically speaking, the members’ journey will consist of:LoveAdmin member journey map.
Gaby concludes: “We’ve had a couple of really good months and there’s a lot of pent up demand for what we have, so we’re running with that.”
And Gaby for speaking with us. If you have big plans too, here are some handy links to get you started:
Learn more about joining Turtle Tots’ franchise network
Running classes and looking to reduce your admin by 80%? Learn australia rcs data more about how LoveAdmin can help your swim school
If you already own a franchise and want clearer visibility on franchisee performance, see how LoveAdmin can help your businesses.
Optimising your member experience is the key to engaging and retaining your members
By tracking your members’ journey, you’ll be able to identify what is or isn’t working and create tactics to make improvements.
In this article, we’ll take you through every step of the process. From understanding why the members’ journey is critical, right through to how to improve your member experience.
We’ve created a journey map that allows you to visualise how each member will move through the process. And we’ve also put together a member journey template to help you create an actionable plan.
Download your free member journey map and member journey template.
What is a member journey?
In short, a member journey is any experience your members have with your organisation. It includes all interactions, from the first discovery to annual membership renewal.
Typically speaking, the members’ journey will consist of:LoveAdmin member journey map.