The time for manual call monitoring has passed

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jakariabd@
Posts: 116
Joined: Mon Dec 23, 2024 3:26 am

The time for manual call monitoring has passed

Post by jakariabd@ »

The fact is that in the post-Soviet space, employees work only out of a sense of slight fear. For effective control, each employee needs an inspector “behind their back”.

It is difficult and expensive to implement such a level of control by traditional methods. For each sales manager, there should be a quality control manager on staff who will immediately listen to calls and give feedback on them.

For a company with 30 OP employees, such a solution will cost an average of 1,500,000₽ per month, and this is only the payroll of QC employees.

The cost of manual control of one 3-minute call by 5 quality spain mobile database parameters starts from 42₽…

The use of neural networks and automated systems allows to significantly reduce costs and increase the efficiency of quality control . Neural networks are free from the influence of the human factor, which allows to quickly obtain an objective assessment of what is happening.

SalesAI PRO – an effective way to fully control sales department managers’ calls
SalesAI is a neural network based on Large Language Models technology, providing high accuracy of speech and context recognition. LLM technology uses complex machine learning algorithms and neural networks to analyze speech, which allows recognizing semantic and contextual connections in conversations. The neural network monitors all calls for compliance with the checklist and processes the received responses from leads in real time.
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