Sales is tough. The tech you use shouldn’t make it harder.
Let’s be real—if you’re here, it means you’re not fully convinced Pipedrive is the right tool for you.
We may be biased, but we sincerely believe Close CRM is a much better alternative to Pipedrive, especially for small businesses.
We’re not here to bash the competition (at least not too much), and we realize that Pipedrive will work just fine for some teams. What we will do is review the differences and show what real customers of both companies say about where they excel and where they fail.
Looking for a Pipedrive Alternative? Here’s How Pipedrive Compares to Close
Switching CRMs can be a big lift for a small business. What would make any small business think about switching from Pipedrive to Close?
Instead of a feature-to-feature comparison, let’s start by discussing the important value points that are important to you as a small business.
If you’ve struggled with Pipedrive’s automation china telegram data features, waited days for an answer from their support team, or been surprised by unexpected charges, keep reading. (Spoiler alert: there’s a better way to run your CRM.)
Communication is the cornerstone of any good relationship, even with your customers! So, any CRM built for sales should have built-in communication features, right?
…Right?
Unfortunately, Pipedrive doesn’t. Without native calling or SMS features, Pipedrive users need to purchase a third-party app and integrate it separately.
While you do get email features, many important communication pieces are only available on higher-pricing tiers. (Two-way email sync, templates, email scheduling, and group emails are only available on the Advanced plan and above. You can only sync multiple email accounts on the Professional plan and above.