Do managers agree on the next step?
Posted: Mon Jan 27, 2025 5:45 am
In sales, every call should bring the client closer to a deal. One of the key tasks of a manager is to achieve the goal of the call: this could be an appointment, sending a commercial offer or agreeing on a trial period. However, how can you tell if managers are agreeing on the next step?
Why it is important to agree on the next step
Every call without a specific result is a step back in sales. When a manager leaves a conversation “in the air,” the client does not see a clear structure and may lose interest. Effective sales are built on consistency : each taiwan mobile database contact should be logically connected to the previous one and aimed at achieving the final goal — concluding a deal .
Agreeing on the next step solves several problems:
Builds customer trust by showing a clear plan for interaction.
Simplifies sales funnel control by turning chaotic communication into a structured process.
Increases the likelihood of closing a deal by keeping the client in the active phase of interaction.
Example: if a call ends with the words "we will contact you again", the client remains in uncertainty. But the agreement "tomorrow I will send you an offer and call at 4:00 pm to clarify the details" creates a clear expectation and sets the next step.
Why managers fail to achieve the purpose of the call
The main reasons why agreements on the next step are not reached:
Why it is important to agree on the next step
Every call without a specific result is a step back in sales. When a manager leaves a conversation “in the air,” the client does not see a clear structure and may lose interest. Effective sales are built on consistency : each taiwan mobile database contact should be logically connected to the previous one and aimed at achieving the final goal — concluding a deal .
Agreeing on the next step solves several problems:
Builds customer trust by showing a clear plan for interaction.
Simplifies sales funnel control by turning chaotic communication into a structured process.
Increases the likelihood of closing a deal by keeping the client in the active phase of interaction.
Example: if a call ends with the words "we will contact you again", the client remains in uncertainty. But the agreement "tomorrow I will send you an offer and call at 4:00 pm to clarify the details" creates a clear expectation and sets the next step.
Why managers fail to achieve the purpose of the call
The main reasons why agreements on the next step are not reached: