The keys to digitalisation in the HORECA sector
Posted: Wed Jan 22, 2025 5:54 am
Digitalisation is a pending task for many businesses, including those in the HORECA sector . If you want your company to remain competitive, especially in an era in which technology is advancing by leaps and bounds, you must not be left behind. In this post we review the keys to digitalisation in the HORECA sector and how to implement them in your bar, hotel or restaurant to boost your business.
Digitalisation, a pending task in the HORECA sector
The HORECA (hotels, restaurants and cafés) sector has been slower to adopt digital technologies compared to other industries, such as retail.
HORECA Spain
You may also be interested in: The crisis in the hospitality industry and the keys to finding staff
But market demands are clear , and customer expectations have el salvador phone number lead forced more and more companies in the HORECA sector to update themselves. Especially in the hotel sector, where new technologies are being implemented at a good pace.
However, bars and restaurants still have a task ahead of them. And with customers looking for faster experiences, such as online table reservations or home delivery , staying competitive is practically mandatory.
It is true that the COVID-19 pandemic boosted the digitalisation of the HORECA sector , especially due to mobility restrictions and the need to avoid physical contact. And home delivery services became a very lucrative source of income. In addition, the consumer became accustomed to this format, so it remains a basic technology in any business. And this is just one example within a wide range of possibilities.
Considering that the digitalization of your HORECA business will help automate repetitive tasks and improve resource management, you will improve the customer experience and be able to boost your business . Let's look at the keys to digitalization in hotels, restaurants and cafes.
What technologies are being implemented in the HORECA sector?
robberies in bars
Now that you know why you should digitize your business, let's look at the most important technologies in the HORECA sector .
Modern Point of Sale (POS) Systems
There are new POS models that manage payments more efficiently. They also have intuitive interfaces that make order taking and payment easier, reducing customer wait times and improving the overall experience for both customers and your employees.
They also allow you to track sales, inventory and staff performance in real time , so you will have much more information about your business.
Digitalisation, a pending task in the HORECA sector
The HORECA (hotels, restaurants and cafés) sector has been slower to adopt digital technologies compared to other industries, such as retail.
HORECA Spain
You may also be interested in: The crisis in the hospitality industry and the keys to finding staff
But market demands are clear , and customer expectations have el salvador phone number lead forced more and more companies in the HORECA sector to update themselves. Especially in the hotel sector, where new technologies are being implemented at a good pace.
However, bars and restaurants still have a task ahead of them. And with customers looking for faster experiences, such as online table reservations or home delivery , staying competitive is practically mandatory.
It is true that the COVID-19 pandemic boosted the digitalisation of the HORECA sector , especially due to mobility restrictions and the need to avoid physical contact. And home delivery services became a very lucrative source of income. In addition, the consumer became accustomed to this format, so it remains a basic technology in any business. And this is just one example within a wide range of possibilities.
Considering that the digitalization of your HORECA business will help automate repetitive tasks and improve resource management, you will improve the customer experience and be able to boost your business . Let's look at the keys to digitalization in hotels, restaurants and cafes.
What technologies are being implemented in the HORECA sector?
robberies in bars
Now that you know why you should digitize your business, let's look at the most important technologies in the HORECA sector .
Modern Point of Sale (POS) Systems
There are new POS models that manage payments more efficiently. They also have intuitive interfaces that make order taking and payment easier, reducing customer wait times and improving the overall experience for both customers and your employees.
They also allow you to track sales, inventory and staff performance in real time , so you will have much more information about your business.