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This helps to match the status from the message with the solution

Posted: Wed Jan 22, 2025 5:49 am
by nusaibatara
WhatsApp Integration Possibilities in AmoCRM by Wazzup When integrating WhatsApp into Amo via Wazzup, not only the standard set of functions is installed in the CRM. The developers have provided additional options. Notification for curators A curator can be any person in the company who cares whether the Wazzup channel is working. You can add yourself as a curator in your Wazzup personal account. After that, notifications about channel statuses and account balance will come to the WhatsApp chat. For more information about notification settings and channel statuses , read the instructions on the help site. There is a function for adding multiple curators. With it, you can distribute responsibility or exclude notifications about channels that do not interest you.



In addition to the status indonesia phone number list notification, Wazzup attaches a link to the relevant instructions. and quickly resolve the problem. Wazzup Chats This is an additional Wazzup interface inside AmoCRM. Wazzup chats can be added by users of the "Advanced" and "Professional" tariffs. The chat can be general or individual. The set of tools is no different, but in the general chat all dialogues are visible, and in the individual chat - dialogues with those contacts that are in the deal. The order of dialogues in the general chat is not built in chronological order. At the top positions, Wazzup records clients who have not received a response.



This helps not to miss a dialogue in the general flow. If the message does not require a response, you need to press the button to reset unread messages. Correspondence with a client may contain not only text messages, but also files, images, videos. For example, order sketches, catalogs, promo videos with a maximum size of 50 MB. Native emojis, listening to voice messages and replying with a quote are also available. In addition, Wazzup has added the ability to create and use your own templates. Message statuses are displayed, similar to WhatsApp. Another plus is that AmoCRM updates and maintenance do not affect Wazzup chats, as this is a separate interface.