If the client writes to the seller again

[nusaibatara]

In Pact, a salesperson sees not only their own dialogues, but also their colleagues' correspondence. If managers need to see all the correspondence, like in a beauty salon or a clinic, this is not a problem. If only their own, you will have to open each chat in Pact and manually specify those responsible for the client. If the salesperson gets sick or goes on vacation, you will have to assign their clients to other employees, and when they return, change everything back. And this hemorrhoid will be with you all the time. There is no such nonsense in Wazzup. In the settings, you can choose which chats the salesperson will see: all or only with those clients for whom they are responsible in the CRM.



You do not need to manually assign hong kong phone number list anyone anywhere. 2. If during correspondence with a client the seller needs to leave a comment or task in the deal, in Pact you will have to copy the number, exit the chats and manually search for the necessary one. And in Wazzup chats the manager can go to the deal directly from the dialogue by clicking on the suitcase icon. 3. , the manager must understand whether there is an open deal with him, and if necessary, create a new one. In Pact, the employee will need to go to all deals, search for an open one by number, and then create a new one if nothing is found.



In Wazzup, it is immediately clear that there are no open deals with the client: a notification and a red circle on the suitcase appear. If the client orders something again, the seller will not forget to create a deal and will be able to do this directly from the dialogue. 4. Convenience for the manager The manager needs a service to solve three problems: make sure all customers are responded to, evaluate the quality of correspondence and how quickly clients are responded to sort out the problem if the client did not make a purchase or a complaint was received. To solve these problems, the manager needs quick and easy access to correspondence with clients.