Assertive communication
Posted: Tue Jan 21, 2025 4:08 am
Faced with a scenario with so many speeches, speeches, live broadcasts, interviews, lectures, debates, homilies, sermons, reports, we have the opportunity to learn a lot and evaluate how our communication is.
Throughout my journey as a Public Speaking and Communication teacher, I have had the opportunity to support more than 120,000 people in their process of self-knowledge, perception and appreciation of their qualities and awareness of their problems, presenting solutions and exercises to minimize difficulties and strengthen their virtues.
There are countless aspects and biases in the context of communication, such as form and content, suitability of language and vocabulary to the target audience, structuring of thought, storytelling, and emotional control. However, one of the most important topics is Assertiveness.
I believed I knew a lot about communication. After all, I had singapore whatsapp data taken dozens of courses, interacted with thousands of professionals in classrooms, mentoring sessions, and lectures. I had attended countless conferences, read hundreds of books, and even completed a master's degree in Neuromarketing at FCU, Florida Christian University. My thesis was on a methodology I created. However, when I came across studies and the subject of Assertiveness, I was surprised. In a simple, objective, technical, and dynamic way, it changed my beliefs and showed me that I really knew little about communication. I began to study and value Assertive Communication.
After all, what is assertiveness?
Interestingly, I have heard many people saying that assertiveness is synonymous with getting it right, for example: – John was assertive, did an excellent test and got a high score. This is wrong, because assertiveness has nothing to do with getting it right.
Assertiveness comes from assertion, which is derived from the etymology of the word “assero”, from Latin, which means to affirm. Therefore, assertiveness means to make assertions, which means to affirm, to make firm, to consolidate and to declare firmly, as explained by Vera Martins in her book Be Assertive!
No one is born assertive and many people, even adults and advanced age, maintain behaviors that are inappropriate to their level of knowledge and learning acquired throughout their lives and show immaturity in the way they relate to other people. To understand this better, in a professional context, for example, mature relationships show emotional control and a high degree of interdependence.
To understand interdependence, which means total immaturity and incompetence to take responsibility for one's actions and, according to Vera Martins, some cases of this situation of dependence are:
The child who depends on his parents for food and survival.
A dying or sick person, unable to move.
A novice professional who has not yet mastered the skills of his trade and who depends on more experienced people to teach him.
On the other hand, there are those who are independent, or who adopt independent attitudes, normally adopted by young people in a phase of transition to maturity and imply a self-sufficient position to achieve a certain goal, or teenagers showing a certain rebelliousness in the face of guidance from parents or teachers. In the professional context, it is common to see certain people adopting independent attitudes either out of immaturity or fear or for some other reason when, in fact, they should behave in an interdependent manner and, as a result, generate conflicts, boycotts, lack of cooperation, hindering communication and causing losses.
The relationship of interdependence is positive and ideal, as it presupposes awareness of one's qualities and limits and admits the need to ask for help and willingly accepts the collaboration of other people for what needs to be accomplished and for this it is necessary:
Humility to accept help and recognize that you don't know enough.
Flexibility to learn and respect another person's knowledge and experience.
Acceptance to change your way of thinking.
Throughout my journey as a Public Speaking and Communication teacher, I have had the opportunity to support more than 120,000 people in their process of self-knowledge, perception and appreciation of their qualities and awareness of their problems, presenting solutions and exercises to minimize difficulties and strengthen their virtues.
There are countless aspects and biases in the context of communication, such as form and content, suitability of language and vocabulary to the target audience, structuring of thought, storytelling, and emotional control. However, one of the most important topics is Assertiveness.
I believed I knew a lot about communication. After all, I had singapore whatsapp data taken dozens of courses, interacted with thousands of professionals in classrooms, mentoring sessions, and lectures. I had attended countless conferences, read hundreds of books, and even completed a master's degree in Neuromarketing at FCU, Florida Christian University. My thesis was on a methodology I created. However, when I came across studies and the subject of Assertiveness, I was surprised. In a simple, objective, technical, and dynamic way, it changed my beliefs and showed me that I really knew little about communication. I began to study and value Assertive Communication.
After all, what is assertiveness?
Interestingly, I have heard many people saying that assertiveness is synonymous with getting it right, for example: – John was assertive, did an excellent test and got a high score. This is wrong, because assertiveness has nothing to do with getting it right.
Assertiveness comes from assertion, which is derived from the etymology of the word “assero”, from Latin, which means to affirm. Therefore, assertiveness means to make assertions, which means to affirm, to make firm, to consolidate and to declare firmly, as explained by Vera Martins in her book Be Assertive!
No one is born assertive and many people, even adults and advanced age, maintain behaviors that are inappropriate to their level of knowledge and learning acquired throughout their lives and show immaturity in the way they relate to other people. To understand this better, in a professional context, for example, mature relationships show emotional control and a high degree of interdependence.
To understand interdependence, which means total immaturity and incompetence to take responsibility for one's actions and, according to Vera Martins, some cases of this situation of dependence are:
The child who depends on his parents for food and survival.
A dying or sick person, unable to move.
A novice professional who has not yet mastered the skills of his trade and who depends on more experienced people to teach him.
On the other hand, there are those who are independent, or who adopt independent attitudes, normally adopted by young people in a phase of transition to maturity and imply a self-sufficient position to achieve a certain goal, or teenagers showing a certain rebelliousness in the face of guidance from parents or teachers. In the professional context, it is common to see certain people adopting independent attitudes either out of immaturity or fear or for some other reason when, in fact, they should behave in an interdependent manner and, as a result, generate conflicts, boycotts, lack of cooperation, hindering communication and causing losses.
The relationship of interdependence is positive and ideal, as it presupposes awareness of one's qualities and limits and admits the need to ask for help and willingly accepts the collaboration of other people for what needs to be accomplished and for this it is necessary:
Humility to accept help and recognize that you don't know enough.
Flexibility to learn and respect another person's knowledge and experience.
Acceptance to change your way of thinking.