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Freelance network lmk and training documents example

Posted: Mon Jan 20, 2025 6:22 am
by hoxesi8100@
Before I joined the team, freelancers were an extra task that our writers and blog managers leveraged only when needed. Infrastructure was needed to standardize these processes.

Here’s what I worked on.


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Investing in Personal Training
The SOP document I received on my first day was essential for helping belgium whatsapp number database me get oriented in my role. However, the document was 21 pages long.

Sure, all the information was helpful, but I knew our writers would skim the document at best. They had dozens of clients each and wouldn’t spend the afternoon reading the text closely over coffee.

So, we had to adjust. I split the SOP into two shorter documents — one for updates and the other for new posts. I then set up a learning management system with an onboarding course.

New writers would need to sign in and watch short videos about how to write for HubSpot, who our personas are, and how to use admin tools like our invoicing system.


I could see who actually completed the course and remind others that this video series was an essential part of onboarding.