More lessons learned, in this case from Benjamin Levine , CEO at Tousfacteurs , who says - citing numbers, statistics, and reports - that failed deliveries are a huge headache for the industry, and even mentions how much it cost him to convince two of the largest international couriers (who are now “satisfied customers”).
The benefit of working with an AI-powered application is then highlighted , which allows, in the event of incidents, to communicate with the recipient through their preferred means (email, chat, WhatsApp, etc.) and at the same time gives the driver the opportunity to manage the incident on the same platform with options to reschedule the delivery or leave it at a nearby collection point.
Amazon, the giant that is moving fast in the transition to zero emissions
Marina Lussich , Principal PM, Operations, Sustainability united kingdom number data Policy & Partnerships at Amazon , speaks fluently and in a minimalist presentation about the advances made by the number 1 marketplace in the West to deliver using multimodal transport, using trains, electric trucks, testing hydrogen vehicles, custom-designed vans, mopeds, and even drones.
The number of packages moved every day in hundreds of cities around the world is impressive, and it is therefore not surprising to think that they are at the forefront of tests with different integrators. Here, the importance of collaboration with peers is particularly highlighted “ we could not do it alone ”, and with the government/regulatory bodies in this regard.
The brief presentation is convincing, wins the approval of the audience and receives a vigorous applause from the audience excited about a carbon-neutral system promised for 2030 but which seems to arrive in 2025.