AI is a new technology that has gained momentum in recent months, and this implies a great advance, a change in the way we do certain things today. Some see it as a danger, others see the range of possibilities that this technology can offer us for our Business.
AI offers a number of opportunities when it comes to audience management. We are referring here to customer response, sales management, lead collection and more. In this sense, AI can help your business by saving you time, managing your customers for you and improving the quality of public service. There are other ways to use them such as data analysis and information collection.
What is certain is that the world will change and the way some of the key features of band of managing Business in the future too. So, are you ready to enter this new world?
ChatGPT with WhatsApp
How does OpenAI integration with Callbell (ZapReply) work?
Since creating the OpenAI APIs, CallBell teams have been working hard to integrate it with the chat module, creating an intuitive integration between WhatsApp chats and OpenAI AI.
ZapReply of the Callbell platform is the functionality that allows to automatically generate appropriate and logical responses to WhatsApp messages (and other communication channels) from customers that are received in the CallBell chat module.
In this way, with said tool we can generate intelligent responses for specific questions, thus reducing the time needed to respond to messages and improving the quality of service. Specifically, the integration of ZapReply, once activated, will allow to automatically generate a response based on the latest messages received from the client.
This feature is available for all Callbell integrations (WhatsApp, Instagram Direct, Telegram and Facebook Messenger).
The response may be edited before being sent by the agent.
In summary, Callbell's ZapReply offers an efficient and simple way to integrate OpenAI's AI into WhatsApp.
If you want to know more, do not hesitate to contact the CallBell team here: WhatsApp