Why Customer Happiness Circle? It has already become clear that customer happiness is the focus of this series. Do you also count yourself among the circle of entrepreneurs who recognize the importance of sustainable customer loyalty? Then keep following this blog series – because with self-coaching, you will ensure that you can fully develop the customer centricity you aspire to. Sign up for our newsletter to make sure you never miss any news.
The next post in our Customer Happiness Circle blog series
The next part of this blog series is argentina telegram screening about perfect usability. Find out how you can put your store to the test again and again and consistently develop it further.
Customer Happiness Circle 1: Perfect usability in an online store
Altmann is the founder and managing director of Shoplupe GmbH. He has worked as a market and consumer researcher, usability expert, consultant, speaker, and podcaster. For the last 20 years, in all of these roles, Johannes Altmann has focused on customers in online stores. Initially, he concentrated on usability, today his focus is on customer happiness. With his insights on happy online shoppers, he not only identifies key optimization opportunities, but also helps online merchants achieve more success and happiness.