One of the great goals of an automotive CC is the loyalty of its customers. Loyalty One of the great goals of an automotive CC is the loyalty of its customers, that is, getting those who already know the dealership to go to it when they need a new or used vehicle. A clear example of customer loyalty is carrying out quality surveys. When is it convenient to do these surveys? for the customer to rate the service and if they are happy with it they will give us a good score that will serve as a visualization and marketing strategy for other customers.
Another key moment for carrying out email lists uk a satisfaction survey is right after a vehicle leaves the workshop, here we can assess aspects such as the customer treatment by our mechanics, whether our prices are high or low or the waiting time that is required. has our workshop; Through all these variables we will be able to know the opinion of our clients regarding our services. These surveys allow us to know our weak points, to correct them and thus increase the loyalty of our customers.
Service and information, keys As in other types of businesses, providing quality service is decisive for a client to count on your company again when they need what you offer again. Unified communications are useful in various fields, such as knowing the number of users who have visited the dealership, which operations have been closed on a first visit, which are recurring, and in which situations a call can help someone finally decide. . In addition, there is a component that allows a CC to be classified as a distinctive element compared to the competition.