Later, as COO, he adapted Twilio’s systems and processes, creating the controls, mechanisms, and predictability we needed to scale the business. As head of Twilio Communications, he guided the company to profitable growth and built strong customer relationships in a very short time. Most importantly, Khozema is an incredibly humble and outgoing leader who embodies our values: Twilio Magic. There is no better person than Kho to lead Twilio through its next phase. Over the past fifteen years, we’ve innovated every day. We invented the API-first company, putting us at the forefront of today’s developer economy.
Just before Twilio went public, we committed 1% of our company’s equity to build Twilio.org, whatsapp philippines number which has allowed us to help thousands of nonprofits change the lives of half a billion people with our products. We invented the CPaaS market and have continually expanded the definition to include more and more elements: from simple voice calls to messages to contact centers, and now customer data and AI. We’re making the digital economy happen, from startups to the largest enterprises. In short, the Twilio team has brought together a multitude of players, and I’m incredibly proud of that.
One of Twilio’s early values was “Leave a team behind.” True success for a leader is not defined by what they accomplish as an individual, but by the team they leave behind. I see that today when I think of the thousands of people who have built this company alongside me. Twilio’s mission—to unleash the imagination of creators—is one of the most important ideas in the world. Over time, creators have shaped the world we live in. And in service to them, Twilio helps fuel their ideas, ambitions, businesses, and, more broadly, humanity’s continued inventiveness in the digital age.
Twilio, I can't wait to see what you build next! Forward, - jeffiel *This publication includes non-GAAP financial measures such as non-GAAP operating margin and free cash flow margin. Important information about the non-GAAP financial measures used in this document, including the limitations of these measures and reconciliations to the most directly comparable GAAP measure, is available here and here . With the introduction of the Engagement Suite, Twilio Messaging helps simplify the developer experience, improve marketing performance, and strengthen overall customer engagement. What is Engagement Suite? Twilio Messaging Engagement Suite is an innovative set of enhanced features and data for message analysis and optimization.
One of Twilio’s early values
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