How to avoid claims from Roskomnadzor to the company's website

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Roskomnadzor can check the website of any company, and it is better for businesses to prepare for this in advance. It is necessary to organize the correct work with personal data and cookies, otherwise it will not be possible to avoid fines. What to pay attention to? General Director of "EYUS" Andrey Goloshchapov told.

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Personal data
Personal data is all information that can be used to identify a client. Typically, this is their name, phone number, email, etc. When working with such information, businesses need to rely on Federal Law No. 152-FZ "On Personal Data".

The website should clearly state the personal data processing policy: what types of information are processed, how it is done, how the data is destroyed, etc. The more detailed, the better.

But even if a business displays its policy, it cannot collect information about its customers by default. Today, it is necessary for the user to agree to work with their data. To do this, a person must check a box in a special form on the site.

Roskomnadzor can check not only the presence of a con greece telegram database sent form and a written policy, but also the reality of the checkboxes. It turns out that consents cannot be automatic or pre-filled. They must actually be given by real users visiting the site.

The next nuance that is worth paying attention to is the text of the consent. When drafting it, you need to rely on the law on personal data. Thus, it is important to secure: the purpose of processing personal data, how and who will use them, how you can revoke your consent (for example, by sending a letter or filling out a form on the website). According to the law, the client can "change his mind", and the business is obliged to respond to the request.

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Recently, an online women's clothing store approached us for legal advice on how to properly handle user data. The owner was afraid to act without prior advice.