Don't be pushy The brand should not be

[sumaiyakhatun29]

7. too intrusive and constantly remind its subscribers about itself - up to several times a day. This gives the opposite effect - the desire to unsubscribe from an overly annoying community. 8. Don't ignore complaints A big mistake is to leave users' questions or complaints unanswered.


Isn't a social network the best place to ask a company representative about taiwan email list something directly? This is how most users treat social networks. If a brand treats it differently, it will have problems in social media. Commenting on a complaint in a timely manner (and not ignoring or responding to inconvenient messages once every two weeks) is one of the keys to making SMM a successful marketing tool for a brand.


9. Show that there are people behind the community, not an abstract brand. Want people to engage? Use phrases in your message that let your audience know that you (yes, you) have put a lot of effort, time, and emotion into the work you are presenting, and that you would like to receive as many comments, feedback, etc.